Learn English with bite-size lessons & games — help & answers
We're happy to help with any question, bug report, or feedback.
ultimate.solutions@icloud.comWe usually reply within 48 hours.
How do I sign in?
Skill English uses Sign in with Apple. Tap the button on the welcome screen — no separate password is needed, and you can hide your email if you prefer.
What are hearts?
Hearts are your attempts in lessons and tests. A wrong answer costs one heart, and hearts refill automatically over time.
What is a streak?
Your streak counts the days in a row you've practised. Complete at least one lesson or test a day to keep it going.
How is my English level determined?
A short placement quiz when you first open the app estimates your CEFR level (A1–C1). You can always practise material above or below your level.
How do I delete my account?
Open Settings inside the app and choose "Delete account", or email us and we'll remove your account and data.
Where is my data stored?
Your learning progress is stored on our servers in the EU. See the Privacy Policy for details.